Commercial Bird Control
“Absolutely fantastic service, we love working with the team at Nationwide Hire Solutions. The communication is fantastic, the business model is exactly what we need and allows us to benefit from multiple nationwide suppliers rather than relying on one. On top of this, WNH gives us access to any bit of kit, anywhere, anytime – with the flexibility of not being locked into one supplier.
I feel that we always get a premium service. The whole process is simple and easy. I would 100% recommend Nationwide Hire Solutions and the team and could not be happier with their service.”
Joe Trotman – Managing Director of Commercial Bird Control Ltd
The Brief
For over three generations, Commercial Bird Control (CBC) has provided bespoke bird control services which are tailored to the client’s specific requirements. The solution to each bird control is different, as a result, CBC offers a wide range of bird control services including wiring, bird netting, falconry and more. As a result, CBC required a managed hire provider who could consolidate a wide range of equipment and deliver to multiple sites with a short turnaround, such as powered and manual access, waste services and tool hire.
Why Nationwide Hire Solutions?
Commercial Bird Control require simplified hires in one central location, ease of multiple hires across multiple sites, speed of hires, cost efficiency and excellent communication. A strong relationship has been formed after using Nationwide Hire Solutions for the past 6 months, through Joe Trotman (Managing Director of Commercial Bird Control Ltd), who uses Nationwide Hire Solutions as his procurement team, saving him time and money.
In order to fulfil CBC’s requirements, our dedicated team works alongside Joe and Commercial Bird Control to develop a strong relationship and deep understanding of their exact requirements, use their extensive knowledge and expertise to ensure that all of their requirements are fulfilled, every time.
Joe’s account is managed by Operations Manager Natalie Bardell and her Momentum customer service team, who have specific pest control industry knowledge.
Explore The Whole Case Study
- The Approach
Nationwide Hire Solutions established four steps to delivering success by:
- Providing guaranteed availability within specific lead times and same day / next day delivery response, reporting on any breakdowns & problem resolution times and committing to on-time deliveries greater than 95%.
- Proposing true national rates with a guaranteed rate card covering the whole of the UK.
- Simplifying and consolidating all hires.
- Ensuring that best practice, compliance and legislation were high on the agenda.
Nationwide Hire Solutions worked with Commercial Bird Control to:
- Understand all hire requirements and outline a process to ensure excellent communication.
- Improve cash flow and invoicing.
- Set key KPIs to ensure all agreements are achieved.
- Find & innovate practical solutions to industry issues.
- Balanced cost efficiency with outstanding service levels.
- Ensure that Plan B is always ready, ensuring they’re never let down.
- What We Did For Commercial Bird Control
- Aligned ourselves with their needs, providing knowledge and expertise to ensure that the right equipment is selected for the jobs required.
- We ensure outstanding service with a single point of contact.
- We worked to uncover hidden costs that had impacted profitability.
- We take responsibility for ensuring reliability.
- Actively manage a supply chain of over 5 million products and 9,000 delivery locations.
- Worked together to better understand each other’s businesses.
- Ensured customer and quality-focused service.
- Business Outcomes
- Increased speed and efficiency, provide rapid turnarounds for large projects, always provided a hire solution
- Hire charges being competitive, in line with what they’re looking for.
- Reduced Commercial Bird Control, admin costs, turnaround times and improved cash flow.
- What The Client Said
“Absolutely fantastic service, we love working with the team at Nationwide Hire Solutions. The communication is fantastic, the business model is exactly what we need and allows us to benefit from multiple nationwide suppliers rather than relying on one. On top of this, WNH gives us access to any bit of kit, anywhere, anytime – with the flexibility of not being locked into one supplier.
I feel that we always get a premium service. The whole process is simple and easy. I would 100% recommend Nationwide Hire Solutions and the team and could not be happier with their service.”
Joe Trotman – Managing Director of Commercial Bird Control Ltd